- Arrival Time -
If it is your first time visiting PCH Beauty Day Spa, please arrive 15 minutes before your appointment time to ensure all intake forms are complete. If you will be late to your appointment, please communicate that with us and know that we only allow the scheduled time for your appointment. For example, if you have an appointment scheduled for an hour and you arrive 15 minutes past your scheduled start time, you will only receive 45 minutes worth of services and will be charged in full. If you are scheduled for an appointment that takes 15 minutes and you arrive 15 minutes past your scheduled start time, you will be considered a no-show and will be
charged in full.
- Cancellations & No Call, No Shows -
Cancellations within 24 hours of your scheduled appointment time will result in a 50% service charge. Understanding things happen in life, PCH Beauty Day Spa also extends the same courtesy to you... If we need to cancel/reschedule your appointment within 24 hours, your next service will also be 50% off. No call, no shows will result in a 100% service charge. Your card will be stored on our booking site but will not be charged without your knowledge unless one of these situations occurs. If we have to charge a fee more than three times, your next appointment will require a 50% deposit before we can save your appointment time.
- Refund Policy -
Under no circumstances will a refund be granted on services or products purchased. If there is an issue with the service provided, you may reach out to us within 72 hours and we will work
to sort it out.
- Guest and Children Policy -
We understand the challenges of being a parent and we love children! Please feel free to bring your children to your appointment, but be aware that we ask that no equipment is touched and they behave themselves. If there is excessive noise or destruction we will have to ask you to leave due to the nature of the services being provided. We want everyone to feel as comfortable and relaxed as possible while at PCH Beauty Day Spa, so we do our best to accept your kiddos as much as we do you!
All videos courtesy of the Paden Link
Copyright © 2023 PCH Beauty Day Spa - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.